Apply

Description

Full-time

Remote • Point-of-Sale Lending

LendKey, a financial technology firm and leader in "lending-as-a-service" solutions, improves lives by making lending simple for credit unions, community banks, and their customers. LendKey partners with community-based financial institutions helping them to digitally originate loans, and to buy and sell loans with other financial institutions and fintechs.

LendKey's digital lending networks have empowered over 350 financial institutions to offer competitive education and home improvement loan programs and increase their digital presence across various customer acquisition channels. LendKey services more than $2.8 billion in consumer loans and has helped our financial institution clients deploy more than $6 billion in loans since 2009.

LendKey’s Home Improvement Loan (“HIL”) is an unsecured consumer financing solution, which is offer to and “sold” indirectly to end consumers (borrowers) through a network of home improvement contractors. LendKey partners with individual, multi-location, as well as large franchise contractors who are looking to offer their customers a low-cost financing solution to upsell and close more projects.

LendKey is seeking a Contractor Account Manager for its Home Improvement Lending division. The Account Manager (“AM”) is ideally a high energy problem solver that can build, manage, and drive loan originations through an existing network of individual and multi-location home improvement contractor partners.

What you’ll do:

· Work with, manage, and grow loan volume through an existing network of individual and multi-location contractor partners.

· Own the contractor relationships. Speak with contractors frequently and learn about their business, industry, sales process, and how they use financing today. The hire will be responsible for immediately assuming the lead on assigned accounts and will be expected to:

· Be the voice of the contractors internally

· Be the first line of defense on issues with an individual contractor, the network at large, dips in application volume, or changes in the competitive landscape

· Be proactive to identify potential issues or short falls with an individual contractor or the broader contractor network

· Be creative and identify opportunities to better position the HIL program in the market and grow loan originations

· Continue to work with contractors to grow the partnership and HIL loan originations

· Manage assigned contractor accounts, ranging in size from small to multi-location performing, underperforming, and inactive contractor accounts

· Become knowledgably of the indirect home improvement/point-of-sale lending market as a whole

· Develop knowledge of sub home improvement verticals (luxury, replacement, HVAC, etc.) and their specific needs, in financing and otherwise

· Be the face of LendKey to network of contractors, who range in size and level of complexity

· Reactive and grow inactive or underperforming partnerships

· Be prepared to sell the program to active, inactive, and underperforming contractors. Specifically, against competitors and the broader market.

· Become familiar with the HIL loan origination process, underwriting, and system functionally to accurately address partner questions and properly set expectations

· Train contractors on the HIL product, where it fits in the market and in their sales process, and general functionality of the application submission process and contractor portal.

· Own a loan originations goal and grow partnerships to drive volume towards that goal

· Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Collaborate with internal parties, including lender support, financial operations, loan operations, and technology, in order to be successful in managing partnerships and providing quality service with positive partner outcomes.

· Attend client events and conferences where applicable

Requirements

What we’re looking for:

Culture Fit:

· Strong desire to work for a mission-based organization that emphasizes the importance of providing exceptional customer service and aligned with our core values: Truthful at all times; Helpful to teammates, clients, and customers; Present, committed & engaged to their teams and work; Driven to be courageous to make an impact; and Diligent & conscientious in executing every element of work.

Background & Skills:

· Bachelor’s Degree

· 1-3+ years’ in related experience

· Experience in consumer lending and/or the home improvement industry is a big plus (working for a contractor, disruptor, indirect lender, etc.)

· Ability to adapt to and lead through fast-paced, high-growth, uncertain environments

· Highly organized and detail oriented

· Strong interpersonal and leadership skills, and the ability to work well in a team environment

· Exceptional communication skills

Why work for us?

We have a lot to offer those that are looking to take the next step in their career, including but not limited to:

• Competitive salary
• Bonus structure
• Benefits including medical, dental, vision, and more
• Unlimited PTO
• Stock options
• Creative and transparent company culture
• Growth potential

LendKey is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other basis prohibited by applicable state or federal law. LendKey offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process due to a disability, please let us know at HR@lendkey.com.

About Us

LendKey delivers high-quality consumer loans directly to financial institutions through its digital lending-as-a-service model and indirectly through ALIRO by LendKey, an innovative deal network designed to enable financial institutions to buy, sell and broker loans. The platform delivers the technology, servicing and support that financial institutions need to establish a strong digital presence, acquire loans for their balance sheets, and build lifetime relationships with their partners and consumers. Lenders optimize their offerings by drawing upon LendKey’s fintech platform for demand generation, online decisioning, loan origination, loan servicing, compliance expertise, risk analytics, and proprietary balance sheet options. LendKey currently services more than $2.7 billion in loans and has helped community-capital providers deploy more than $6 billion in loans since 2009. Visit Lendkey.com for more information.

The full-time base salary range for this role in the United States is between $55,000 - $75,000 + bonus and / or commissions + equity + benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as market job location, job-related knowledge, skills, and experience as evaluated throughout the interview process. Your recruiter can share more about the specific pay range for your location during the hiring process.