Piano Overview

Piano’s Digital Experience Cloud empowers organizations to understand and influence customer behavior. By unifying customer data, analyzing behavior metrics and creating personalized customer journeys, Piano helps brands launch campaigns and products faster, strengthen customer engagement and drive personalization at scale from a single platform. Headquartered in Amsterdam with offices across the Americas, Europe and Asia Pacific, Piano serves a global client base, including Air France, the BBC, CBS, IBM, Kirin Holdings, Jaguar Land Rover, LinkedIn, Nielsen, The Wall Street Journal and more. Piano has been recognized as one of the fastest-growing, most innovative technology companies in the world by World Economic Forum, Red Herring, Inc. and Deloitte. For more information, visit piano.io.

The combination of AT Internet and Piano is an industry milestone, representing the first time a world-class digital analytics solution has been combined with journey orchestration and personalized commerce in order to transform data into customer experiences.

What You'll Do

• Technical implementation of AT Internet solutions (installation, tagging, report configuration)

• Technical support (providing answers to client queries)

• Providing advice and audits (interpretation and exploitation of data for a site or network of sites)

• Conceptual design and creation of comprehensive dashboards and reports

• Guiding the clients through implementation and strategical projects

• You will be working alongside AT Internet’s sales and technical teams

What You Have

• Educated to degree level (minimum BA/BSc) in Computer Sciences

• Fluent English and German mandatory

• Experience in the creation and management of websites (HTML, Javascript, ASP, PHP)
  Keen interest in Web Analytics

• Excellent interpersonal and editorial skills (project management)

• Ability to express oneself in a clear, concise manner

• Patience, understanding and empathy vis-à-vis client needs

• Nice-to-haves:

• Knowledge of interactive marketing (referencing, affiliation, e-mail marketing campaigns, advertising, studies)

• Web security and/or data transfer protocols (API, XML, FTP)

• Knowledge of the technology used in remote tagging (tags)

• Experienced user of an audience measurement solution using remote tags

• Experience in other fields of digital business like SEO, AB-Testing, Social Media, Tag Management System, Adwords etc. would be much appreciated

• Working knowledge of Microsoft Office, especially MS Excel

• Maintenance of your own personal Internet site