Title: Global Head of Sales

Department: Sales - IDV Sector

Permanent/Contract/Temporary: Permanent

Location: UK

Reports to: CEO

Direct reports: Senior VP/VP of Sales

At Shufti, we deliver innovative identity verification solutions to help global businesses comply with regulations, prevent fraud, and enhance customer trust. We value bold, pragmatic thinking and foster a dynamic, entrepreneurial environment. Open communication, mutual support, and collaboration are key within our global team.

As the Global Head of Sales, you will own and drive the entire sales strategy, execution, and team leadership. Reporting directly to the CEO, you’ll play a critical role in defining and scaling revenue processes, building strong customer relationships, and aligning the sales function with the company’s growth objectives. This is a unique opportunity to impact a fast-paced start-up environment and contribute to shaping the future of our industry.

Key Responsibilities

Revenue Growth & ARR Focus

• Own and deliver aggressive revenue growth targets, with a focus on ARR expansion across all customer segments and geographies.
• Develop and execute a scalable global sales strategy to achieve short-term and long-term revenue objectives.
• Identify and exploit high-potential markets, partnerships, and sales channels to maximize ARR growth.
• Manage and monitor the sales funnel, ensuring an optimal balance between new customer acquisition and account expansions.

Global Sales Management

• Lead and oversee the performance of all regional sales teams and operations across APAC, EMEA, LATAM, and North America.
• Build synergy between internal sales teams and external partners, ensuring seamless collaboration, alignment, and efficiency.
• Define and implement territory-specific strategies to penetrate competitive markets and capture untapped opportunities.
• Establish clear regional accountability metrics, ensuring every market contributes meaningfully to global sales targets.

Leadership & Team Development

• Build, mentor, and inspire a world-class sales team capable of executing at scale in a high-growth environment.
• Align the sales organization with Shufti’s values and goals by fostering a high-performance, customer-centric culture.
• Establish a robust talent pipeline, ensuring the continuous development of leaders across all regions.
• Drive operational excellence by embedding data-driven processes, high-impact training programs, and clear career development paths.

Customer Success & Relationship Management

• Serve as the executive point of contact for top-tier customers, ensuring their satisfaction and loyalty.
• Work closely with key accounts to understand their needs, upsell services, and ensure long-term value delivery.
• Align with Customer Success and Marketing teams to build strong client relationships and create compelling success stories.

Revenue Operations & Analytics

• Manage and optimize the global sales pipeline, leveraging advanced CRM tools (e.g., HubSpot) to track performance and identify growth opportunities.
• Collaborate with Finance to develop accurate revenue forecasts, ARR projections, and budget allocations.
• Drive efficiency by utilizing sales analytics to assess team performance, identify bottlenecks, and optimize processes.
• Continuously refine internal systems and tools to improve sales productivity and reporting accuracy.

Cross-Functional Collaboration

• Partner with Product and Engineering teams to provide market feedback, influence the roadmap, and ensure product-market fit.
• Collaborate with Marketing to align go-to-market strategies, refine messaging, and optimize lead generation campaigns.
• Represent the Sales function during executive leadership meetings, board discussions, and investor updates.
• Work with legal and compliance teams to ensure sales contracts align with regulatory requirements across regions.

Qualifications

Experience

• 10+ years of progressive sales experience, with at least 5 years in a leadership role.
• Proven track record of achieving aggressive revenue growth targets, including ARR growth exceeding $20M annually.
• IDV sector experience is essential.
• Demonstrated expertise in managing diverse teams across regions.

Skills & Competencies

• Strong leadership and motivational skills with the ability to inspire and align teams.
• Excellent communication, negotiation, and relationship-building capabilities.
• Data-driven mindset with proficiency in CRM systems (e.g.HubSpot) and sales analytics.
• Demonstrated ability to develop and execute effective sales strategies for complex solutions.

Preferred

• Experience selling enterprise-level solutions or managing long sales cycles.
• Familiarity with the SaaS landscape, specifically Identity Verification, would be preferential.
• MBA or advanced degree is a plus.

In return for your hard work, we offer a flexible, remote-working environment within a supportive team, alongside competitive pay and target-driven commission potential.

Our Values:

Our people make it happen: We challenge ideas and support each other to achieve our goals, embodying courage and respect in every interaction.

Customers define our success: We prioritize understanding customer needs and delivering high-value solutions, anticipating future challenges to protect and empower our clients.

We value our commitments: We deliver on our promises and protect entrusted assets, always choosing the right path, even when difficult.

Innovation enables our longevity: We embrace experimentation and welcome new ideas, constantly seeking solutions to tomorrow’s challenges.