• Location: Remote, United States
• Reports to: Head of Marketing
• Compensation: $120,000 (Base, No Commission)

The Opportunity

TitanX is entering Chapter 3 of our growth, and we are realizing that the traditional SDR model leaves money on the table. While our SDRs focus on cold calling and high-priority outbound, and our AEs focus on closing, there is a massive "sea of high-value activity" in the middle that everyone else ignores.

We are looking for a Marketing Development Representative (MDR) to capture that money.

This is not a standard "Inbound SDR" role. You are not just processing demo requests. You are the "Face of the Brand" across our entire digital footprint. You are responsible for building a conversation-first GTM motion by using video and rapid engagement to build trust with prospects, opportunities, and customers exactly when they are most interested.

Core Responsibilities

1. The "FaceTime" Strategy (Video Interception)

• Video-First Engagement: You will man the "digital storefront." When a Target Account or active Opportunity visits our Site, our Content Hub (TitanTV), or a Dealroom (Dock.us), you are there.
• Contextual Conversations: You aren't there to just "book a meeting." You are there to gather context. If a CFO drops into a Dealroom, you engage them to understand their specific questions. If a prospect is binge-watching TitanTV, you guide them to the next relevant video.
• The "Uncomfortable" Outreach: You must be willing to do what others won't—initiating live video chats with strangers to build immediate trust.

2. Full-Funnel "Money on the Table" Capture

• Beyond the Top of Funnel: Unlike a traditional SDR, you play in the middle and bottom of the funnel. You will engage active Opportunities and Customers who are visiting high-intent pages but haven't booked time.
• Orchestration: You handle the high-touch, manual execution touchpoints that don't fit the SDR volume model.
• Champion Tracking: When a champion moves companies, you reach out.
• Event Nurture: engaging contacts in regions where we have events, or following up with those who registered but didn't convert.
• Inbound Speed-to-Lead: When a meeting is booked, you call immediately to establish a human connection and prep them for the AE.

3. Content Distribution & Multithreading

• Strategic Sharing: You will distribute high-value assets (like the "SDR Waste Calculator" or specific TitanTV clips) to the right people at the right time—not as spam, but as a value-add during their research phase.
• Deal Expansion: You will identify new contacts entering Dealrooms (multithreading) who we haven't spoken to yet, and use email/social to get them up to speed on the deal so the AE doesn't have to start from scratch.

Who You Are

• The "Conversation-First" Believer: You believe that human-to-human conversations are the most important part of selling high-ticket offerings, and you hate hiding behind forms and automation.
• Video Native: You are comfortable on camera. You don't need a script to sound intelligent. You can build rapport in the first 10 seconds of a video call.
• Agile & Context-Aware: You can switch gears instantly. You know how to talk to a cold prospect one minute, and a warm Customer regarding a renewal the next.
• Tech-Savvy: You can navigate the stack (Dock.us, Qualified/Drift/Rep.ai, TitanTV) to find the data signals that tell you who to talk to and when.

Qualifications

• Experience: 1-3 years in a customer-facing role (SDR, BDR, Recruiting).
• Communication: Elite verbal communication skills. You must be able to hold a conversation with C-Suite executives (CROs, CFOs) without sounding intimidated.
• The Toolkit: Familiarity with modern engagement tools (Video chat platforms, Email tools, Enrichment tools, LinkedIn Sales Nav)
• Mindset: You understand that "Chat" isn't a passive channel—it's an active sales channel if you have the guts to use it.

Why Join TitanX?

• Define a New Role: The MDR role is a new concept in the industry. You aren't filling a seat; you are proving a hypothesis that will change how SaaS companies handle inbound.
• Proximity to Action: You will be interacting with the highest value traffic we have. You aren't digging in the dirt; you're mining the gold.
• Resource to Win: We are investing in the tools (Video, Dock, Content) to make you successful. If you have an idea to increase engagement, we will let you run with it.